Medical voicebot
Category
Charging
Location
Norway & Poland
Founded
2022
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Description
Voicebot is a computer program that automates communication with patients. By using a voice interface, a voicebot improves contact with users, assists in solving pre- defined types of problems, and engages in conversation.
The success of the entire system relies on an extensive knowledge base, a semantic search engine that provides a contextual understanding of statements, and the mentioned integrations with a HIS-class system, from which the voicebot retrieves necessary data for the service process.
Matching patient statements to scenarios
for seamless communication.
for seamless communication.
The voicebot service recognizes the statements of calling patients and matches them to predefined conversation scenarios based on key phrases.
Effortless automation with our virtual consultant.
With proper preparation, the virtual consultant enables the automation of processes related to appointment scheduling, confirmation, and prescription ordering. The success of the entire system hinges on three critical components.
Powerful voicebot: Knowledge, search, integration.
Firstly, an extensive knowledge base provides a wealth of information. Secondly, a semantic search engine enables contextual understanding of statements. Finally, integrations with a HIS-class system allow the voicebot to retrieve necessary data seamlessly.
EasyCall voicebot: Simplifying tasks
for accessibility and convenience.
for accessibility and convenience.
EasyCall voicebot simplifies various tasks and processes, making them more accessible and convenient.
The automation process involves confirming reservations, providing visit details, and executing multi-stage tasks with two-way SMS communication. Integration with the facility's HIS system allows real-time schedule updates.
The voicebot matches available appointment slots based on patient information and automatically registers and confirms appointments. Additionally, the virtual assistant collects necessary information for prescription orders and doctor approvals, matching user statements to predefined conversation scenarios.
Our team
Our expert team assesses energy needs, recommends renewable sources, and optimizes consumption.
Efficiency and convenience with EasyCall voicebot.
Benefits from EasyCall voicebot
Intelligent support streamlines communication, speeds up customer service, and matches cases to qualified employees for advanced matters.
High Efficiency and Scalability
You become independent of random factors such as staff absence, lack of emotion in statements, and fatigue. The voicebot can work 24/7.
Retail chains and malls
Elevated service quality with predefined conversation scripts for meticulous attention to detail.
Reduced costs through optimization
Cost-effective implementation with voicebots for efficient communication and scalable business growth.
Swift integration via machine learning
High-quality, AI-driven learning in voicebot conversations, ensuring consistent excellence.
Seamless integration
Seamless integration with tools and systems, creating value and competitive advantage.
Interested?